000			02024nam a2200253 4500
001			393730
090			_a393730
100			_a20160217d2014 y0pory50 ba
101			_aeng
200			_aMobile cramming _bRecurso eletrónico _ean FTC staff report _fFederal Trade Commission
210			_a[Estados Unidos] _cFederal Trade Commission _d2014
215			_a1 CD-ROM _d12 cm
300			_aFicheiro de 576 KB em formato PDF (43 p.).
330			_aI. INTRODUCTION. II. MOBILE THIRD-PARTY BILLING. A. Uses of Mobile Carrier Billing. B. Types of Carrier Billing Arrangements. C. Market Participants. III. THE MOBILE CRAMMING PROBLEM. A. What is Cramming?. 1. FTC Actions Addressing Mobile Cramming. 2. Other Federal and State Initiatives Addressing Mobile Cramming. B. Prevalence of Mobile Cramming. 1. Carrier Refund Rates. 2. Complaint Information. 3. Other Efforts to Estimate the Extent of Cramming. 4. Unreported Consumer Injury. C. International Views. IV. STRATEGIES TO REDUCE MOBILE CRAMMING. A. Allowing Consumers to Avoid Third-Party Charges to Mobile Accounts . 1. Current Industry Practices. 2. FTC Staff Recommendations. B. Strategies to Detect and Prevent Mobile Cramming. 1. Avoiding Deceptive Practices That Lead to Unauthorized Mobile Charges. a. Industry Practices. b. Staff Recommendations. 2. Obtaining Consumers’ Express, Informed Consent. a. Current Industry Practices. b. Staff Recommendations. C. Adequate Disclosures of Third-Party Charges. 1. Current Industry Practices. 2. Staff Recommendations. D. Consumer Dispute Protections and Refunds. 1. Current Industry Practices. 2. Staff Recommendations. CONCLUSION.
606			_aTELEFONE MÓVEL _9328293
606			_aFRAUDE NAS TELECOMUNICAÇÕES _9344558
606			_aFRAUDE TELEFÓNICA _9344233
606			_aDIREITO DO CONSUMO _9330725
606			_aESTADOS UNIDOS _9334103
710			_aESTADOS UNIDOS _bFederal Trade Commission _9334103
955			_xOferta