000			01997nam a2200313 4500
001			383379
010			_a0201721651
090			_a383379
100			_a20051216d2001 y0pory50 ba
101			_aeng
200			_aE-business 2.0 _eroadmap for success _fRavi Kalakota, Marcia Robinson
210			_aBoston _cAddison-Wesley _d2001
215			_axxiv, 520 p. _cil. _d24 cm
225			_aAddison-Wesley Information Technology Series
330			_aNew business models and the creation of wealth. Preface. Chapter 1: Moving from e-commerce to e-business. Chapter 2: Spotting e-business trends. Chapter 3: Digitizing the business: e-business patterns. Chapter 4: Thinking e-business design: more than technology. Chapter 5: Constructing the e-business architecture: enterprise apps. Chapter 6: Integrating processes to build relationships: customer relationship management. Chapter 7: Transforming customer contact into revenue: selling-chain management. Chapter 8: Building the e-business backbone: enterprise resource planning. Chapter 9: Implementing supply chain management and e-fulfilment. Chapter 10: Demystifying e-procurement: buy-side, sell-side, net markets, and trading exchanges. Chapter 11: Business intelligence: the next generation of knowledge management. Chapter 12: Developing the e-business design: strategy formulation. Chapter 13: Translating e-business strategy into action: e-blueprint formulation. Chapter 14: Mobilizing the organization: tactical execution.
606			_aCOMÉRCIO ELECTRÓNICO _9241608
606			_aINFORMÁTICA _9232430
606			_aGESTÃO DE EMPRESAS _91097
700			_aKALAKOTA _bRavi _9354083
701			_aROBINSON _bMarcia _9354084
955			_xOferta