| 000 | 01196nam a2200229 4500 | ||
|---|---|---|---|
| 001 | 31667 | ||
| 010 | _a0787955817 | ||
| 090 | _a31667 | ||
| 100 | _a20120917d2002 y0pory50 ba | ||
| 101 | _aeng | ||
| 200 |
_aThe conflict resolution training program _eparticipant's workbook _fPrudence Bowman Kestner, Larry Ray |
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| 210 |
_aSan Francisco _cJossey-Bass _d2002 |
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| 215 |
_aX, 160p. _d28cm |
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| 300 | _aIncludes bibliographical references and index. | Fundo documental do GRAL | ||
| 330 | _aIntroduction. Introductory phase. LESSON: The dispute-resolution continuum. LESSON : Conflict and conflict management. LESSON : Conflict-resolution communication. LESSON : Values, perspectives, and power. LESSON : Creativity. LESSON : Consensus. LESSON : Negotiation. LESSON : Mediation. LESSON : Arbitration. LESSON : Role plays. Appendix I : The dispute-resolution contractual clause. Appendix II : sapmle evaluation form. Appendix III : Sample arbitration decision form. | ||
| 606 |
_aRESOLUÇÃO ALTERNATIVA DE LITÍGIOS _921493 |
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| 606 |
_aNEGOCIAÇÃO _924285 |
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| 606 |
_aMEDIAÇÃO _9301 |
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| 606 |
_aARBITRAGEM _9844 |
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| 700 |
_aKESTNER _bPrudence Bowman _9121658 |
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| 852 | _jRAL_KES | ||