| 000 | 01283nam a2200241 4500 | ||
|---|---|---|---|
| 001 | 31666 | ||
| 010 | _a0787960772 | ||
| 090 | _a31666 | ||
| 100 | _a20120917d2002 y0pory50 ba | ||
| 101 | _aeng | ||
| 200 |
_aThe conflict resolution training program _eleader's manual _fPrudence Bowman Kestner, Larry Ray |
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| 210 |
_aSan Francisco _cJossey-Bass _d2002 |
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| 215 |
_aXIV, 300p. _d28cm |
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| 300 | _aIncludes bibliographical references and index. | Fundo documental do GRAL | ||
| 330 | _aIntroduction. Part I : Background for leaders. Part II : The introductory phase. Part III . The dispute-resolution continuum. Part IV : Conflict and conflict management. Part V : . Part VI : Values, perspectives, and power. Part VII : Creativity. Part VIII : Consensus. Part IX : Negotiation. Part X : Mediation. Part XI : Arbitration. Part XII : Role plays. Appendix I : The dispute-resolution contractual clause. Appendix II : sapmle evaluation form. Appendix III : Sample arbitration decision form. | ||
| 606 |
_aRESOLUÇÃO ALTERNATIVA DE LITÍGIOS _921493 |
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| 606 |
_aNEGOCIAÇÃO _924285 |
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| 606 |
_aMEDIAÇÃO _9301 |
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| 606 |
_aARBITRAGEM _9844 |
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| 700 |
_aKESTNER _bPrudence Bowman _9121658 |
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| 852 | _jRAL_KES | ||