000 01552nam a2200253 4500
001 31653
010 _a076187284X
090 _a31653
100 _a20120913d2005 y0pory50 ba
101 _aeng
200 _aMediation, conciliation and emotions
_ea practitioner's guide for understanding emotions in dispute resolution
_fPeter D. Ladd
210 _aLanham (etc.)
_cUniversity Press of America
_d2005
215 _aXVII, 275, [1]p.
_d23cm
300 _aIncludes bibliographical references and index. | Fundo documental do GRAL.
330 _aINTRODUCTION : Behavior and Feelings. Issues and Emotions. Mediation and Conciliation. PART I - EMOTIONS AND MEDIATION : Chapter 1. The phenomenonof Mediation. Chapter 2. Emotions and Mediation. PART II - EMOTIONS AND CONCILIATION : Chapter 3. Anger and Conciliation. Chapter 4. Resentment and Conciliation. Chapter 5. Revenge and Conciliation. Chapter 6. Apathy and Conciliation. Chapter 7. Guilt and Conciliation. Chapter 8. egotism and Conciliation. Chapter 9. Greed and Conciliation. Chapter 10. Jealousy and Conciliation. Chapter 11. Anxiety and Conciliation. Chapter 12. Hatred and Conciliation. Appendices: 1. Understanding the Emotional. Climate Dispute. 2. Emotional Climate Inventory.
606 _aRESOLUÇÃO ALTERNATIVA DE LITÍGIOS
_921493
606 _aMEDIAÇÃO
_9301
606 _aMEDIADORES DE CONFLITOS
_924189
606 _aNEGOCIAÇÃO
_915633
606 _aCONCILIAÇÃO
_92672
700 _aLADD
_bPeter D.
_924279
852 _jRAL_LAD