000 01822nam a2200217 4500
001 31517
010 _a0275946509
090 _a31517
100 _a20120807d1994 y0pory50 ba
101 _aeng
200 _aEmpowerment in dispute mediation
_ea critical analysis of communication
_fJonathan G. Shailor
210 _aWestport, (etc.)
_cPRAEGER
_d1994
215 _aIX, 156p.
_d24cm
300 _aFundo documental do GRAL
330 _a1- Introduction: Three faces of empowerment. A brief history of dispute mediation in United States. Empowerment and neutrality: problematic virtues in mediation practice. Conclusion. 2- Empowerment: a communication perspective. Theoretical perspective: the language game of mediation. Method. Conclusion. 3- Case study: Peter and Anne. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 4- Case study: Roy and Jane. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 5- Case study: May and Ally. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 6- Conclusion: a critique of empowerment in dispute mediation. Neutrality and empowerment. Expressive and utilitarian individuals. Empowerment and mediation model of conflict management. Implications. Appendix A: CMM interpretation of amediation manual. Appendix B: Experts fro mediation techniques (1984).
606 _aMEDIAÇÃO
_yEstados Unidos da América
_9121605
700 _aSHAILOR
_bJonathan
_9121606
852 _jMED_SHA