000 00848nam a2200217 4500
001 31493
010 _a0787910902
090 _a31493
100 _a20120712d2001 y0pory50 ba
101 _aeng
200 _aWhen talk works
_eprofiles of mediators
_fDeborah M. Kolb e Associates
210 _aSan Francisco (CA)
_cJossey-Bass Publishers
_d2001
215 _aXXI, 513p.
_d23cm
225 _aThe Jossey-Bass management series. Conflict resolutions series.
300 _aIncludes bibliographical references and index, [and about] the authors. Fundo documental do GRAL
330 _aPart one - The professionals. Part two - Builders of the field. Part three - Extending the reach of mediation. Conlusion
606 _aMEDIAÇÃO
_9301
606 _aMEDIADORES DE CONFLITOS
_924189
852 _jMED_KOL