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Empowerment in dispute mediation : a critical analysis of communication / Jonathan G. Shailor

Autor: SHAILOR, JonathanIdioma: Inglês.Publicação: Westport, (etc.) : PRAEGER, 1994Descrição física: IX, 156p.; 24cmISBN: 0275946509Assunto: 121605Localização e Cota : MED_SHA Resumo: 1- Introduction: Three faces of empowerment. A brief history of dispute mediation in United States. Empowerment and neutrality: problematic virtues in mediation practice. Conclusion. 2- Empowerment: a communication perspective. Theoretical perspective: the language game of mediation. Method. Conclusion. 3- Case study: Peter and Anne. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 4- Case study: Roy and Jane. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 5- Case study: May and Ally. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 6- Conclusion: a critique of empowerment in dispute mediation. Neutrality and empowerment. Expressive and utilitarian individuals. Empowerment and mediation model of conflict management. Implications. Appendix A: CMM interpretation of amediation manual. Appendix B: Experts fro mediation techniques (1984).
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Monografias Biblioteca da Direção-Geral da Política de Justiça
MED_SHA (Browse shelf) 218GRAL Available DGPJ218GRAL379420

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1- Introduction: Three faces of empowerment. A brief history of dispute mediation in United States. Empowerment and neutrality: problematic virtues in mediation practice. Conclusion. 2- Empowerment: a communication perspective. Theoretical perspective: the language game of mediation. Method. Conclusion. 3- Case study: Peter and Anne. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 4- Case study: Roy and Jane. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 5- Case study: May and Ally. Introduction. Description and interpretation of participant meanings explanation: logics in interaction. Critique: an assessment of empowerment. 6- Conclusion: a critique of empowerment in dispute mediation. Neutrality and empowerment. Expressive and utilitarian individuals. Empowerment and mediation model of conflict management. Implications. Appendix A: CMM interpretation of amediation manual. Appendix B: Experts fro mediation techniques (1984).

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