02035nam a2200253 4500 393785 9780071743662 393785 20160310d2010 y0pory50 ba eng The big book of conflict-resolution games Recurso eletrónico quick, effective activities to improve communication, trust, and collaboration Mary Scannell New York [etc.] McGraw-Hill 2010 1 CD-ROM 12 cm Ficheiro de 1,71 MB em formato PDF (240 p.). Acknowledgments. Introduction. Your keys to success. How to use this book. 1 - Understanding conflict. How do you see it? Positive spin. Step by step. Conflict close-up. Bull’s-eye. Note to self. Anything goes. Beach ball pass. Helium hoop. Check it out. Pins and needles. 2 – Communication. You don’t say. The way we see it. I’m listening. Mimes. One question. Re-creation. Pass the chips. Keys to communication. On the run. Supply closet. The butler did it. 3 – Diversity. Another name game. Common uncommon. Diversity pays. It’s classified. In or out? Take a walk. What a bunch of characters. 4 – Trust. Two truths and a lie—with a twist! Five and five. Single file. Words of wisdom. Word search. Rock and roll. Consensus thumbs. 5 – Perspective. In character. The usual suspects. Resolutions. Building blocks. Cross over. Hoop-la. Speed pass. 6 - EQ (emotional intelligence). Behind the mask. Shoes. Let’s face it. Knot it. Hot buttons. Get the memo. The shoe’s on the other foot. Tied up in knots. 7 – Collaboration. Personality plus. It’s a what? Creative collaboration. Stump the facilitator. Build a word. Super stars. Quotable quotes. Monumental. PSICOLOGIA DO TRABALHO 321660 CONDIÇÕES DE TRABALHO 234873 ANÁLISE SOCIAL 3558 COMUNICAÇÃO VERBAL 344084 SCANNELL Mary 358049 Oferta 0 PJCD_276_000000000000000 2022-06-06 PJCD276 426260 PJ PJ PJ1CD276_53 PJCD276 2022-06-06 0 MO Oferta 0 PJCD_290_000000000000000 2022-06-06 PJCD290 426261 PJ PJ PJ1CD290_56 PJCD290 2022-06-06 0 MO Oferta