<?xml version="1.0" encoding="UTF-8"?>
<record
    xmlns:xsi="https://www.w3.org/2001/XMLSchema-instance"
    xsi:schemaLocation="https://www.loc.gov/MARC21/slim https://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd"
    xmlns="https://www.loc.gov/MARC21/slim">

  <leader>02024nam a2200253   4500</leader>
  <controlfield tag="001">393730</controlfield>
  <datafield tag="090" ind1=" " ind2=" ">
    <subfield code="a">393730</subfield>
  </datafield>
  <datafield tag="100" ind1=" " ind2=" ">
    <subfield code="a">20160217d2014       y0pory50      ba</subfield>
  </datafield>
  <datafield tag="101" ind1=" " ind2=" ">
    <subfield code="a">eng</subfield>
  </datafield>
  <datafield tag="200" ind1=" " ind2=" ">
    <subfield code="a">Mobile cramming</subfield>
    <subfield code="b">Recurso eletr&#xF3;nico</subfield>
    <subfield code="e">an FTC staff report</subfield>
    <subfield code="f">Federal Trade Commission</subfield>
  </datafield>
  <datafield tag="210" ind1=" " ind2=" ">
    <subfield code="a">[Estados Unidos]</subfield>
    <subfield code="c">Federal Trade Commission</subfield>
    <subfield code="d">2014</subfield>
  </datafield>
  <datafield tag="215" ind1=" " ind2=" ">
    <subfield code="a">1 CD-ROM</subfield>
    <subfield code="d">12 cm</subfield>
  </datafield>
  <datafield tag="300" ind1=" " ind2=" ">
    <subfield code="a">Ficheiro de 576 KB em formato PDF (43 p.).</subfield>
  </datafield>
  <datafield tag="330" ind1=" " ind2=" ">
    <subfield code="a">I. INTRODUCTION. II. MOBILE THIRD-PARTY BILLING. A. Uses of Mobile Carrier Billing. B. Types of Carrier Billing Arrangements. C. Market Participants. III. THE MOBILE CRAMMING PROBLEM. A. What is Cramming?. 1. FTC Actions Addressing Mobile Cramming. 2. Other Federal and State Initiatives Addressing Mobile Cramming. B. Prevalence of Mobile Cramming. 1. Carrier Refund Rates. 2. Complaint Information. 3. Other Efforts to Estimate the Extent of Cramming. 4. Unreported Consumer Injury. C. International Views. IV. STRATEGIES TO REDUCE MOBILE CRAMMING. A. Allowing Consumers to Avoid Third-Party Charges to Mobile Accounts . 1. Current Industry Practices. 2. FTC Staff Recommendations. B. Strategies to Detect and Prevent Mobile Cramming. 1. Avoiding Deceptive Practices That Lead to Unauthorized Mobile Charges. a. Industry Practices. b. Staff Recommendations. 2. Obtaining Consumers&#x2019; Express, Informed Consent. a. Current Industry Practices. b. Staff Recommendations. C. Adequate Disclosures of Third-Party Charges. 1. Current Industry Practices. 2. Staff Recommendations. D. Consumer Dispute Protections and Refunds. 1. Current Industry Practices. 2. Staff Recommendations. CONCLUSION.</subfield>
  </datafield>
  <datafield tag="606" ind1=" " ind2=" ">
    <subfield code="a">TELEFONE M&#xD3;VEL</subfield>
    <subfield code="9">328293</subfield>
  </datafield>
  <datafield tag="606" ind1=" " ind2=" ">
    <subfield code="a">FRAUDE NAS TELECOMUNICA&#xC7;&#xD5;ES</subfield>
    <subfield code="9">344558</subfield>
  </datafield>
  <datafield tag="606" ind1=" " ind2=" ">
    <subfield code="a">FRAUDE TELEF&#xD3;NICA</subfield>
    <subfield code="9">344233</subfield>
  </datafield>
  <datafield tag="606" ind1=" " ind2=" ">
    <subfield code="a">DIREITO DO CONSUMO</subfield>
    <subfield code="9">330725</subfield>
  </datafield>
  <datafield tag="606" ind1=" " ind2=" ">
    <subfield code="a">ESTADOS UNIDOS</subfield>
    <subfield code="9">334103</subfield>
  </datafield>
  <datafield tag="710" ind1=" " ind2=" ">
    <subfield code="a">ESTADOS UNIDOS</subfield>
    <subfield code="b">Federal Trade Commission</subfield>
    <subfield code="9">334103</subfield>
  </datafield>
  <datafield tag="955" ind1=" " ind2=" ">
    <subfield code="x">Oferta</subfield>
  </datafield>
  <datafield tag="995" ind1=" " ind2=" ">
    <subfield code="1">0</subfield>
    <subfield code="4">PJCD_276_000000000000000</subfield>
    <subfield code="5">2022-06-06</subfield>
    <subfield code="6">PJCD276</subfield>
    <subfield code="9">426197</subfield>
    <subfield code="a">PJ</subfield>
    <subfield code="c">PJ</subfield>
    <subfield code="f">PJ1CD276_104</subfield>
    <subfield code="k">PJCD276</subfield>
    <subfield code="n">2022-06-06</subfield>
    <subfield code="o">0</subfield>
    <subfield code="r">MO</subfield>
    <subfield code="x">Oferta</subfield>
  </datafield>
</record>
