01053nam a2200157 4500001000700000100004100007101000800048200007700056210006400133215002200197330053900219606002400758606002800782606003500810710005000845390745 a20120124d2007 y0pory50 ba aeng aManaging current and future performanceestriving to create public value a[S.I.]cAccenture. Institute for Public Service Valued2007 a77 p.cil.d30 cm a1. Executive Summary. 2. Introduction. 3. Key Research Findings. 4. Recognizing and Overcoming the Challenges. 5. Components of an Effective Performance Management System. 6. Enabling Organizational Practices Necessary to Create Future Value. 7. Conclusion. Appendix – Case Studies. New South Wales Health, Australia. United States Department of Labor. Ontario Ministry of Education, Canada. The Road Bureau of Japan. GovStat in the United States. The Canton of Lucerne, Switzerland. Government of Finland. Contributors. References. aSERVIÇO PÚBLICO aGESTÃO ADMINISTRATIVA aORGANIZAÇÃO ADMINISTRATIVA aACCENTUREbInstitute for Public Service Value