01816nam a2200193   4500001000700000090001100007100004100018101000800059200008300067210006400150215002200214330108500236606003201321606004301353606003701396710005901433955001101492995011901503390744  a390744  a20120124d2007       y0pory50      ba  aeng  aTransforming the public service workforceenew ways of delivering public value  a[S.l.]cAccenture. Institute for Public Service Valued2007  a89 p.cil.d30 cm  a1. Introduction. 2. Why change? Forces and drivers of workforce transformation. 3. Insights into practice: Three stories of how workforces have been transformed to improve social outcomes: Preparing for college and work: Empowerment Schools in New York City. Creating safer neighborhoods: Police Community. Support Officers in England and Wales. Optimizing through co-operation: Shared Services in Queensland. 4. Embarking upon successful change: Five steps to successful workforce transformation. Step one: Build the vision for change. Step two: Design the new ways of working. Step three: Plan the transformation. Step four: Implement the new ways of working. Step five: Evaluate the impact and review the effectiveness of the changed workforces. 5. Conclusion. 6. Appendix. Case study: Preparing for college and work - Empowerment Schools in New York City. Case study: Creating safer neighborhoods - Police Community Support Officers in England and Wales. Case study: Optimizing through co-operation: Shared Services in Queensland, Australia. Contributors. References. Sources.  aSERVIÇO PÚBLICO9232260  aORGANIZAÇÃO ADMINISTRATIVA9233238  aMUDANÇA ORGANIZACIONAL9320333  aACCENTUREbInstitute for Public Service Value 9354539  xOferta  104PJ_21_000000000000000_D_7652022-06-066PJ323929422541aPJcPJfPJ132392kPJ21.D.76n2022-06-06o0rMOxOferta