@book{390440,
	author = {RICHARD, Melinda and KUPFERSCHMID, Timothy D.},
	title = {Increasing efficiency of forensic DNA casework using Lean Six Sigma tools},
	publisher = {ed. do a.},
	year = {2011},
	address = {Baton Rouge, LA},
	note = {Submitted [by] Louisiana State Police Crime Laboratory to the U.S. Department of Justice [under] NIJ's Forensic DNA Unit Efficiency Improvement Grant. Ficheiro de 6,67 Mb em formato pdf (125 p.). Disponível em: https://www.ncjrs.gov/pdffiles1/nij/grants/235190.pdf. Acedido a 02 de Agosto de 2011.}
}