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    <subfield code="a">Crime analysis for problem solvers in 60 small steps</subfield>
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    <subfield code="a">Ficheiro de 982 Kb em formato pdf (150 p.). Dispon&#xED;vel tamb&#xE9;m em: https://www.popcenter.org/library/reading/PDFs/60steps.pdf. Acedido em 20 de Janeiro de 2010.</subfield>
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    <subfield code="a">Acknowledgements. Authors. Foreword. Read this first. Prepare yourself: 1. Rethink your job. 2. Be the local crime expert. 3. Know what is effective (and not) in policing. Learn about problem-oriented policing: 4. Become a POP expert. 5. Be true to POP. 6. Be very crime specific. 7. Be guided by SARA - not led astray! Study environmental criminology: 8. Use the problem analysis triangle. 9. Know that opportunity makes the thief. 10. Put yourself in the offender's shoes. 11. Expect offenders to react. 12. Don't be discouraged by the displacement doomsters. 13. Expect diffusion of benefits. Scan for crime problems: 14. Use the CHEERS test when defining problems. 15. Know what kind of problem you have. 16. Study the journey to crime. 17. Know how hot spots develop. 18. Learn if the 80-20 rule applies. Analyze in depth: 19. Research your problem. 20. Formulate hypotheses. 21. Collect your own data. 22. Examine your data distributions. 23. Diagnose your hot spot. 24. Know when to use high-definition maps. 25. Pay attention to daily and weekly rhythms. 26. Take account of long-term change. 27. Know how to use rates and denominators. 28. Identify risky facilities. 29. Be ready for repeat victimization. 30. Consider repeat offending. 31. Know the products that are CRAVED by thieves. 32. Conduct case control studies. 33. Measure association. 34. Look for crime facilitators. 35. Understand the crime from beginning to end. 36. Be sure to answer the five "W" (and one "H") questions. 37. Recognize that to err is human. Find a practical response: 38. Embrace your key role at response. 39. Increase the effort of crime. 40. Increase the risks of crime. 41. Reduce the rewards of crime. 42. Reduce provocations. 43. Remove excuses for crime. 44. Find the owner of the problem. 45. Choose responses likely to be implemented.Assess the impact: 46. Conduct a process evaluation. 47. Know how to use controls. 48. Consider geographical and temporal displacement. 49. Examine displacement to other targets, tactics and crime types. 50. Watch for other offenders moving in. 51. Be alert to unexpected benefits. 52. Expect premature falls in crime. 53. Test for significance. Comunicate effectively: 54. Tell a clear story. 55. Make clear maps. 56. Use simple tables. 57. Use simple figures. 58. Organize powerful presentations. 59. Become an effective presenter. 60. Contribute to the store of knowledge. Glossary/Index.</subfield>
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