@book{383515,
	author = {BYNUM, Timothy S.},
	title = {Using analysis for problem-solving},
	publisher = {Office of Community Oriented Policing Services. Department of Justice},
	year = {2001},
	address = {Washington, DC},
	note = {Documento de 335 Kb (66 f.) em formato pdf. Disponível em: https://www.cops.usdoj.gov/pdf/e08011230.pdf}
}