01997nam a2200313 4500 383379 0201721651 383379 20051216d2001 y0pory50 ba eng E-business 2.0 roadmap for success Ravi Kalakota, Marcia Robinson Boston Addison-Wesley 2001 xxiv, 520 p. il. 24 cm Addison-Wesley Information Technology Series New business models and the creation of wealth. Preface. Chapter 1: Moving from e-commerce to e-business. Chapter 2: Spotting e-business trends. Chapter 3: Digitizing the business: e-business patterns. Chapter 4: Thinking e-business design: more than technology. Chapter 5: Constructing the e-business architecture: enterprise apps. Chapter 6: Integrating processes to build relationships: customer relationship management. Chapter 7: Transforming customer contact into revenue: selling-chain management. Chapter 8: Building the e-business backbone: enterprise resource planning. Chapter 9: Implementing supply chain management and e-fulfilment. Chapter 10: Demystifying e-procurement: buy-side, sell-side, net markets, and trading exchanges. Chapter 11: Business intelligence: the next generation of knowledge management. Chapter 12: Developing the e-business design: strategy formulation. Chapter 13: Translating e-business strategy into action: e-blueprint formulation. Chapter 14: Mobilizing the organization: tactical execution. COMÉRCIO ELECTRÓNICO 241608 INFORMÁTICA 232430 GESTÃO DE EMPRESAS 1097 KALAKOTA Ravi 354083 ROBINSON Marcia 354084 Oferta 0 PJ_18_000000000000000_E_45 2022-06-06 PJ26671 412847 PJ PJ PJ126671 PJ18.E.45 2022-06-06 0 MO Oferta