00661nam a2200193 4500 368898 368898 20001106u y0pory50 ba eng Getting through to people ... communicating for results Desmond Rowland Ottawa 1984 V.46,n.12 Royal Canadian Mounted Police Gazette 0826-9556 p.17-20 CIÊNCIAS DO COMPORTAMENTO PSICOLOGIA Rowland Desmond 0 2022-06-06 396679 PJ PJ 2022-06-06 0 AP