01552nam a2200253 4500 31653 076187284X 31653 20120913d2005 y0pory50 ba eng Mediation, conciliation and emotions a practitioner's guide for understanding emotions in dispute resolution Peter D. Ladd Lanham (etc.) University Press of America 2005 XVII, 275, [1]p. 23cm Includes bibliographical references and index. | Fundo documental do GRAL. INTRODUCTION : Behavior and Feelings. Issues and Emotions. Mediation and Conciliation. PART I - EMOTIONS AND MEDIATION : Chapter 1. The phenomenonof Mediation. Chapter 2. Emotions and Mediation. PART II - EMOTIONS AND CONCILIATION : Chapter 3. Anger and Conciliation. Chapter 4. Resentment and Conciliation. Chapter 5. Revenge and Conciliation. Chapter 6. Apathy and Conciliation. Chapter 7. Guilt and Conciliation. Chapter 8. egotism and Conciliation. Chapter 9. Greed and Conciliation. Chapter 10. Jealousy and Conciliation. Chapter 11. Anxiety and Conciliation. Chapter 12. Hatred and Conciliation. Appendices: 1. Understanding the Emotional. Climate Dispute. 2. Emotional Climate Inventory. RESOLUÇÃO ALTERNATIVA DE LITÍGIOS 21493 MEDIAÇÃO 301 MEDIADORES DE CONFLITOS 24189 NEGOCIAÇÃO 15633 CONCILIAÇÃO 2672 LADD Peter D. 24279 RAL_LAD 0 RAL__LAD 2021-12-17 399GRAL 35609 DGPJ DGPJ DGPJ399GRAL389125 RAL_LAD 2021-12-17 0 MO