01647nam a2200205 4500 31649 0787950580 31649 20120912d2000 y0pory50 ba eng Reaching for higher ground in conflict resolution tools for powerful groups and communities E. Franklin Dukes, Marina A. Piscolish, John B. Stephens Mark Gerzon (forword) San Francisco Jossey-Bass 2000 XXII, 258p. 23cm Includes bibliographical references and index. | Fundo documental do GRAL. Preface. 1. Reaching for higher ground. 2. Unspoken expectationsand rules of engagement. 3. Common practice with ground rules: how they fail us and we fail them. 4. Beyond common ground rules: reaching for higher ground. 5. Creating shared expectations: the six keys to sucess. 6. Putting ground rules to work: geeping the group on the path. 7. Too big? Unbalanced ? Quit? Seething? the art of working with less-than perfect groups. 8. Reaching for higher ground in action: a hospital department management team at work. 9. Beyond boundariies: bringing higher groubd to whole communities. 10. Conclusion and inspiration. Appendix A : Typical Ground Rules. Appendix B : RHG Covenant of the "Wannabe Better" School District's Education Management Team. Appendix C : Negotiating Team RHG Pre-Negotiation Preparation Meeting Documentation. Appendix D : Bestdarned Community Group Tools for Reaching Higher Ground. RESOLUÇÃO ALTERNATIVA DE LITÍGIOS 21493 DUKES E. Franklin 24277 RAL_DUK 0 RAL__DUK 2021-12-17 201GRAL 35605 DGPJ DGPJ DGPJ201GRAL388829 RAL_DUK 2021-12-17 0 MO