00951nam a2200217 4500 31624 0071364315 31624 20120904d2001 y0pory50 ba eng Conflict resolution mediation tools for everyday worklife Daniel Dana New York (etc.) McGraw-Hill 2001 XII, 169p. 23cm Briefcase books Fundo documental do GRAL Preface. 1. What's a conflict? 2. So what if there's conflict? 3. How to resolve any conflict. 4. How to resolve conflict between others. 5. How to resolve a conflict between yourself and another. 6. How to resolve team conflict. 7. How to mediate all the time to prevent conflicts. 8. Strategic management of organizational conflict. RESOLUÇÃO ALTERNATIVA DE LITÍGIOS 21493 DANA Daniel 24258 RAL_DAN 0 RAL__DAN 2021-12-17 98GRAL 35578 DGPJ DGPJ DGPJ98GRAL386946 RAL_DAN 2021-12-17 0 MO