<?xml version="1.0" encoding="UTF-8"?>
<record
    xmlns:xsi="https://www.w3.org/2001/XMLSchema-instance"
    xsi:schemaLocation="https://www.loc.gov/MARC21/slim https://www.loc.gov/standards/marcxml/schema/MARC21slim.xsd"
    xmlns="https://www.loc.gov/MARC21/slim">

  <leader>01514nam a2200229   4500</leader>
  <controlfield tag="001">31620</controlfield>
  <datafield tag="010" ind1=" " ind2=" ">
    <subfield code="a">1880711036</subfield>
  </datafield>
  <datafield tag="090" ind1=" " ind2=" ">
    <subfield code="a">31620</subfield>
  </datafield>
  <datafield tag="100" ind1=" " ind2=" ">
    <subfield code="a">20120904d1998       y0pory50      ba</subfield>
  </datafield>
  <datafield tag="101" ind1=" " ind2=" ">
    <subfield code="a">eng</subfield>
  </datafield>
  <datafield tag="200" ind1=" " ind2=" ">
    <subfield code="a">Getting disputes resolved</subfield>
    <subfield code="e">designing systems to cut the costs of conflict</subfield>
    <subfield code="f">William L. Ury, Jeanne M. Brett, Stephen B. Goldeberg</subfield>
  </datafield>
  <datafield tag="210" ind1=" " ind2=" ">
    <subfield code="a">Cambridge (Mass.)</subfield>
    <subfield code="c">PON Books</subfield>
    <subfield code="d">1998</subfield>
  </datafield>
  <datafield tag="215" ind1=" " ind2=" ">
    <subfield code="a">XVII, 201p.</subfield>
    <subfield code="d">21cm</subfield>
  </datafield>
  <datafield tag="300" ind1=" " ind2=" ">
    <subfield code="a">Includes bibliographical references and index. | Fundo documental do GRAL</subfield>
  </datafield>
  <datafield tag="330" ind1=" " ind2=" ">
    <subfield code="a">PART ONE: UNDERSTANDING AND DESIGNING DISPUTE SYSTEMS - 1. Three approches to resolving disputes: interests, rigths, and power. 2. Diagnosing the existing. Dispute Resolution System. 3. Designing an effective. Dispute Resolution System 4. Making the system work: involving the disputing parties. PART TWO: BUILDING DISPUTES SYSTEMS: CASES FROM THE COAL INDUSTRY - 5. Diagnosing an industry's problems: wildcat strikes in coal mines. 6. Designing a low-cost dispute system: intervention at a strike-ridden coal mine. 7. Cutting dispute costs for an industry: the grievance mediation program. 8. Conclusion: The promise of dispute systems design. Appendix : Model rules for grievance mediation in the coal industry (1980). Notes.</subfield>
  </datafield>
  <datafield tag="606" ind1=" " ind2=" ">
    <subfield code="a">MEDIA&#xC7;&#xC3;O</subfield>
    <subfield code="9">301</subfield>
  </datafield>
  <datafield tag="606" ind1=" " ind2=" ">
    <subfield code="a">RESOLU&#xC7;&#xC3;O ALTERNATIVA DE LIT&#xCD;GIOS</subfield>
    <subfield code="9">21493</subfield>
  </datafield>
  <datafield tag="700" ind1=" " ind2=" ">
    <subfield code="a">URY</subfield>
    <subfield code="b">William L.</subfield>
    <subfield code="9">24253</subfield>
  </datafield>
  <datafield tag="852" ind1=" " ind2=" ">
    <subfield code="j">RAL_URY</subfield>
  </datafield>
  <datafield tag="995" ind1=" " ind2=" ">
    <subfield code="1">0</subfield>
    <subfield code="4">RAL__URY</subfield>
    <subfield code="5">2021-12-17</subfield>
    <subfield code="6">115GRAL</subfield>
    <subfield code="9">35574</subfield>
    <subfield code="a">DGPJ</subfield>
    <subfield code="c">DGPJ</subfield>
    <subfield code="f">DGPJ115GRAL386651</subfield>
    <subfield code="k">RAL_URY</subfield>
    <subfield code="n">2021-12-17</subfield>
    <subfield code="o">0</subfield>
    <subfield code="r">MO</subfield>
  </datafield>
</record>
