01066nam a2200181 450000100060000001000150000610000410002110100080006220000820007021000360015221500200018822500220020830000290023033005740025960600190083370000200085285200120087231604 a0595397336 a20120829d2006 y0pory50 ba aeng aHow to negotiate like a proe41 rules for resolving disputesfMary Greenwood  aNew York (etc)ciUniversed2006 aIX, 76p.d23cm  aLaw / Negotiation aFundo documental do GRAL aINTRODUCTION. Chapter 1 - ARE YOU READY FOR NEGOTIATIONS? Chapter 2 - NEGOTIATION STRATEGIE. Chapter 3 - EXTREME TACTICS. Chapter 4 - CLOSE THE DEAL. Chapter 5 - OTHER FORMATS FOR NEGOTIATION. Chapter 6 - SPECIALIZED NEGOTIATIONS. Chapter 7 - WHAT HAPPENS WHEN NEGOTIATIONS FAIL? - Should you go to mediation? - Should you go to arbitration? - Should you go to Mediation/arbitration? - Where to file complaint. APPENDIX A - GLOSSARY TERMS. APPENDIX B - WHAT MAKES A GOOD NEGOTIATOR? APPENDIX C - DO'S AND DONT'S OF NEGOTIATORS. APPENDIX D - GROUND RULES SAMPLE POLICY. aNEGOCIAÇÃO aGREENWOODbMary jNEG_GRE