@book{31504,
	author = {BUSH, Robert A. Barush},
	title = {The promise of mediation},
	publisher = {Jossey-Bass},
	year = {1994 },
	series = {The Jossey-Bass conflict resolution series},
	address = {San Francisco (CA)},
	note = {Includes bibliographical references and index. Fundo documental do GRAL}
}