01236nam a2200193 450000100060000001000150000610000410002110100080006220000790007021000350014921500160018430000490020033006750024960600170092460600150094160600440095670000300100085200120103031496 a0888041497 a20120712d1994 y0pory50 ba aeng aGrievance mediationewhy and how it worksfDavid C. Elliot, Joanne H. Goss aOntariocCanada Law Bookd1994 a120p.d23cm a[Includes index]. | Fundo documental do GRAL aPart I - GRIEVANCE MEDIATION: THE RATIONALE - Chapter 1: Grievance arbitration process. Chapter 2: The promise of grievance mediation. Chapter 3: The mediation process. Chapter 4: Negotiating. Chapter 5: The evidence: some comments and statistics. Part II - INNOVATIVE DISPUTE RESOLUTION AND LABOUR RELATIONS - Chapter 6: Concerns about adjudicative systems. Chapter 7: ADR growth and development. Part III - DESIGNING AND IMPLEMENTING A GRIEVANCE MEDIATOR PROCESS - Chapter 8: Good systems design. Chapter 9: Implementing a grievance medition process. APPENDICES - Appendix 1 - Draft forms. Appendix 2 - Model grievance arbitration clause. Appendix 3- Further reading.  aMEDIAÇÃO aARBITRAGEM aRESOLUÇÃO ALTERNATIVA DE LITÍGIOS aELLIOTbDavid C., e outra jMED_ELL