00751nam a2200181   450000100060000001000150000610000410002110100080006220000730007021000530014321500210019622500680021730001010028533001260038660600170051260600280052985200120055731493  a0787910902  a20120712d2001       y0pory50      ba  aeng  aWhen talk workseprofiles of mediatorsfDeborah M. Kolb e Associates  aSan Francisco (CA)cJossey-Bass Publishersd2001  aXXI, 513p.d23cm  aThe Jossey-Bass management series. Conflict resolutions series.  aIncludes bibliographical references and index, [and about] the authors. Fundo documental do GRAL  aPart one - The professionals. Part two - Builders of the field. Part three - Extending the reach of mediation. Conlusion   aMEDIAÇÃO  aMEDIADORES DE CONFLITOS  jMED_KOL