MOORE, Christopher W.
The mediation process : practical strategies for resolving conflict / Christopher W. Moore
. - 2nd ed.
. - San Francisco : Jossey-Bass Publishers, 1999
. - XVIII, 430p.; 24cm
. - The Jossey-Bass Conflict Resolutions Series
. - ISBN: 0787902489
RESOLUÇÃO ALTERNATIVA DE LITÍGIOS / MEDIAÇÃO /
MED_MOO