01022nam a2200145   450000100060000010000410000610100080004720000550005533006420011046100620075260600130081470000200082770100190084785200100086614349  a20010326u           y0pory50      ba  aeng  aThe probation service's work with victims of crime  aJill Enterkin and Adam Crawford present an overview of the main findings of an in-depth, qualitative study into the victim contact work being undertaken in two probation services in response to the Victim's Charter. They focus on the shared issues revealed within the different approaches adopted by the two services, highlighting challenges for service deliverers. They conclude that while there is broad satisfaction with the Probation Service's work with victims, greater clarity is needed with regard to several issues, including the fundamental purpose of victim contact work and the limitations of the service which can be offered.  vV.47,n.2dJune 2000pp.101-107tProbation JournalcLondon  aVÍTIMA  aENTERKINbJill   aCRAWFORDbAdam  jP.105