Reaching for higher ground in conflict resolution : tools for powerful groups and communities / E. Franklin Dukes, Marina A. Piscolish, John B. Stephens ; Mark Gerzon (forword)
Idioma: Inglês.Publicação: San Francisco : Jossey-Bass, 2000Descrição física: XXII, 258p.; 23cmISBN: 0787950580Assunto: 21493Localização e Cota : RAL_DUK Resumo: Preface. 1. Reaching for higher ground. 2. Unspoken expectationsand rules of engagement. 3. Common practice with ground rules: how they fail us and we fail them. 4. Beyond common ground rules: reaching for higher ground. 5. Creating shared expectations: the six keys to sucess. 6. Putting ground rules to work: geeping the group on the path. 7. Too big? Unbalanced ? Quit? Seething? the art of working with less-than perfect groups. 8. Reaching for higher ground in action: a hospital department management team at work. 9. Beyond boundariies: bringing higher groubd to whole communities. 10. Conclusion and inspiration. Appendix A : Typical Ground Rules. Appendix B : RHG Covenant of the "Wannabe Better" School District's Education Management Team. Appendix C : Negotiating Team RHG Pre-Negotiation Preparation Meeting Documentation. Appendix D : Bestdarned Community Group Tools for Reaching Higher Ground.| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Monografias | Biblioteca da Direção-Geral da Política de Justiça | RAL_DUK (Browse shelf) | 201GRAL | Available | DGPJ201GRAL388829 |
Includes bibliographical references and index. | Fundo documental do GRAL.
Preface. 1. Reaching for higher ground. 2. Unspoken expectationsand rules of engagement. 3. Common practice with ground rules: how they fail us and we fail them. 4. Beyond common ground rules: reaching for higher ground. 5. Creating shared expectations: the six keys to sucess. 6. Putting ground rules to work: geeping the group on the path. 7. Too big? Unbalanced ? Quit? Seething? the art of working with less-than perfect groups. 8. Reaching for higher ground in action: a hospital department management team at work. 9. Beyond boundariies: bringing higher groubd to whole communities. 10. Conclusion and inspiration. Appendix A : Typical Ground Rules. Appendix B : RHG Covenant of the "Wannabe Better" School District's Education Management Team. Appendix C : Negotiating Team RHG Pre-Negotiation Preparation Meeting Documentation. Appendix D : Bestdarned Community Group Tools for Reaching Higher Ground.
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