The keys to conflict resolution : proven methods of settling disputes voluntarily / Theodore W. Kheel
Idioma: Inglês.Publicação: New York : Four Walls Eight Windows, 1999Descrição física: XIX, 136p.; 24 cmISBN: 1568581343Assunto: 21493 | 844 | 301 | 15633Localização e Cota : RAL_KHE Resumo: Preface: ALTERNATIVE RESOLUTION AND THE VOLUNTARY TECHENIQUES OF CONFLICT RESOLUTION. Introduction by William L. Lurie. --- 1. Strenghs and limitations of voluntary techniques. 2. The structure of Negotiation: the primary technique of conflict resolution. 3. The dynamics of negotiation. -- TEN COMMANDEMENTS FOR NEGOTIATORS. 4. The structure of Mediation . 5. Five principal roles of a Mediator. --- TEN COMMANDEMENTS FOR MEDIATORS. 6. The structure of Voluntary Arbitration. --- TEN COMMANDEMENTS FOR ARBITRATORS. 7. Too many cooks. 8. Legal restraintsand voluntary techniques. 9. The voluntary techniques and antitrust laws. POSTSCRIPT - WHAT'S AHEAD for ADR. The Trend Toward Conflict Management Systems. INDEX.| Item type | Current location | Call number | Copy number | Status | Date due | Barcode |
|---|---|---|---|---|---|---|
| Monografias | Biblioteca da Direção-Geral da Política de Justiça | RAL_KHE (Browse shelf) | 69GRAL | Available | DGPJ69GRAL387523 |
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Preface: ALTERNATIVE RESOLUTION AND THE VOLUNTARY TECHENIQUES OF CONFLICT RESOLUTION. Introduction by William L. Lurie. --- 1. Strenghs and limitations of voluntary techniques. 2. The structure of Negotiation: the primary technique of conflict resolution. 3. The dynamics of negotiation. -- TEN COMMANDEMENTS FOR NEGOTIATORS. 4. The structure of Mediation . 5. Five principal roles of a Mediator. --- TEN COMMANDEMENTS FOR MEDIATORS. 6. The structure of Voluntary Arbitration. --- TEN COMMANDEMENTS FOR ARBITRATORS. 7. Too many cooks. 8. Legal restraintsand voluntary techniques. 9. The voluntary techniques and antitrust laws. POSTSCRIPT - WHAT'S AHEAD for ADR. The Trend Toward Conflict Management Systems. INDEX.
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