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Conflict resolution : mediation tools for everyday worklife / Daniel Dana

Autor: DANA, DanielIdioma: Inglês.Publicação: New York (etc.) : McGraw-Hill, 2001Descrição física: XII, 169p.; 23cm Coleção: Briefcase booksISBN: 0071364315Assunto: 21493Localização e Cota : RAL_DAN Resumo: Preface. 1. What's a conflict? 2. So what if there's conflict? 3. How to resolve any conflict. 4. How to resolve conflict between others. 5. How to resolve a conflict between yourself and another. 6. How to resolve team conflict. 7. How to mediate all the time to prevent conflicts. 8. Strategic management of organizational conflict.
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Item type Current location Call number Copy number Status Date due Barcode
Monografias Biblioteca da Direção-Geral da Política de Justiça
RAL_DAN (Browse shelf) 98GRAL Available DGPJ98GRAL386946

Fundo documental do GRAL

Preface. 1. What's a conflict? 2. So what if there's conflict? 3. How to resolve any conflict. 4. How to resolve conflict between others. 5. How to resolve a conflict between yourself and another. 6. How to resolve team conflict. 7. How to mediate all the time to prevent conflicts. 8. Strategic management of organizational conflict.

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