EGGERS, William D.
The public innovator's playbook : nurturing bold ideas in government / William D. Eggers, Shalabh Kumar Singh; foreword by Stephen Goldsmith . - [S.l.] : Deloitte Research ; Harvard Kennedy School Ash Institute for Democratic Governance and Innovation, 2009 (Canada : Printcrafters) . - 155 p. : il.; 23 cm . - ISBN: 9780979061110SOCIEDADE DA INFORMAÇÃO / POLÍTICA DE INFORMAÇÃO / CULTURA ORGANIZACIONAL / MODERNIZAÇÃO ADMINISTRATIVA / ADMINISTRAÇÃO ELECTRÓNICA /