WALKER, Samuel
Mediating citizen complaints against police officers : a guide for police and community leaders / Samuel Walker, Carol Archbold, Leigh Herbst . - Washington, DC : Office of Community Oriented Policing Services. Department of Justice, 2002 . - 1 CD-ROM; 12 cmMEDIAÇÃO / QUEIXA CONTRA A POLÍCIA / POLÍCIA E COMUNIDADE / ACTUAÇÃO POLICIAL / ESTADOS UNIDOS /