LANDAU, Sy
From conflict to creativity : how resolving workplace disagreements can inspire innovation and productivity / Sy Landau, Barbara Landau, Daryl Landau . - San Francisco : Jossey-Bass, 2001 . - XVIII, 187p.; 22cm . - ISBN: 0787954233RESOLUÇÃO ALTERNATIVA DE LITÍGIOS / CONFLITOS DE TRABALHO / MEDIAÇÃO / RAL_LAN