PHILLIPS, Barbara Ashley
The mediation field guide : transcending litigation and resolving conflicts in your business or organization / Barbara Ashley Philllips . - San Francisco (CA) : Jossey-Bass, 2001 . - XXVI, 321p.; 24cm . - ISBN: 078795571XMEDIAÇÃO / RESOLUÇÃO DE CONFLITOS / DIVÓRCIO / MEDIAÇÃO FAMILIAR / MED_PHI